Whether you are a customer experience professional or just starting out, Oxigin allows you to improve your customer experience campaigns. It's is that simple.
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1. Create & Share Survey

Simply create surveys by entering the name, description and the type of survey you want. Surveys are a great way to group customer feedback responses from a particular source.

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2. Receive Responses

Every survey has a unique link. This can be shared through Emails or IMs to solicit feedback. Alternatively, a QR code can be generated so customers can scan and provide feedback.

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3. Analyse Reports

You can generate and analyse reports for each survey. Oxigin lets you create NPS, CSAT, CES & AI reports which provide in-depth knowledge about your customers.

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Learn more about customer feedback and how to analyse it

Responses from customers provide great insights for every business owner. Knowing how to collect, anaylyse and act on these responses can determine how customers perceive your service and overall brand.

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The voice of your customer

Customer feedback is the information, insights, issues, and input shared by your customers about their experiences with your company, product, brand, or services.

This feedback guides improvements of the customer experience and can empower positive change in your business — even (and especially) when it’s negative. So customer feedback is important because it serves as a guiding resource for the growth of your company.

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