Instant Feedback
Let your customers reach you after every transaction with pertinent info that will help make your business better.
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Customer Experience
Drive loyalty at every point along the customer journey and create experiences that keep customers wanting more.
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AI enabled
Easily analyze insights to uncover what people care about, prioritize actions and predict their behavior.
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Great Support
We stick around to help you get started with Oxigin by provding timely support just when you need it.
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How It Works
It's simple and easy to use
Businesses can create quick surveys to measure net promoter score (NPS), customer satisfaction (CSAT) and customer effort score (CES). Once a survey is created, Oxigin generates a unique web link that you can share to your customers via email or SMS or use in generating a QR code.
Customers can send their feedback by clicking on the link in their email, SMS or simply scan a QR code to send quick feedback directly to your business. Once feedback is received, our system processes it and generates meaningful insights for your business.
Our Promise
We Deliver Value
Go beyond measurement and turn customer feedback into something you act on. Listen to customers at every stage of their journey and clearly understand how to improve their experience.
Keep a pulse on your brand reputation with constant monitoring and analysis of your reviews. Send recommended solutions generated from key insights to your team, so they can take actions that will improve the experience and boost your business.
Why Choose Oxigin?
Everything you need
We’re CX experts passionate about helping you keep your customers happy. And we deliver your business results to smile about. What’s more impressive than our software? Our industry-leading Customer Success Team. We put our heart into reaching your goals.
Oxigin offers powerful analytics that you can actually understand. Our industry-leading analytics enables you to dive deep into the root-cause analysis. With a simple pricing model, Oxigin is the most affordable but efficient customer feedback tool on the market. It's that simple!